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Hi Alain, I haven't been able to browse to the files, for ClamAV web
interface attachment, on the User Identity from which they were flagged.
I've asked for help from my ISP, but no response yet. The only thing I can
think to do is to log on in the UserID where the flagged files exist, and
try to browse to them from there using the link you provide. Sorry this is
mostly new to me. Thanks for your help. Teresa
[mailto:email@example.com] On Behalf Of Alain Zidouemba
Sent: Saturday, May 12, 2012 2:25 PM
To: ClamAV users ML
Subject: Re: [clamav-users] From a newbie: ClamAV scans shut down Google
Would you mind submitting the files below to
http://www.clamav.net/lang/en/sendvirus/submit-fp/? This will help us fix
the problem you are experiencing.
On Sat, May 12, 2012 at 2:06 PM, Teresa K. Fowler <firstname.lastname@example.org
> Dear ClamAV Users List:
> For the past several weeks, I've had several viruses
> detected by ClamAV that show as real viruses, not false positives,
> although I haven't had any false positives since the first detection.
> The first detection showed blue false positives and maroon viruses both.
> I have tried several times to report as I have done in
> the past via the web interface, but I can't browse to these files as
> they are under another User Identity although detected by my
> Administrative Identity.
> I run Windows Vista Home Premium 32 bit SP 2.
> These are the files as picked up and pasted from a
> ClamAV scan report 5-6-12. They are maroon bold-faced in the report:
> me.dll: W32.Virut.Gen.D-148 FOUND
> aller\chrome.7z: W32.Virut.Gen.D-148 FOUND
> W32.Virut.Gen.D-148 FOUND
> W32.Virut.Gen.D-148 FOUND
> 0.infected: W32.Virut.Gen.D-148 FOUND
> What happens as I am running a ClamAV scan is all the
> Google Chrome shortcuts are inactivated. When it is done, I can't
> bring up Google Chrome. From Control Panel/Programs, the first time
> Google Chrome already was uninstalled. The other four or five times,
> I've had to uninstall and reinstall. So far, I've been able to get
> back my Favorites, which I use to track research.
> Since I like Google Chrome, I haven't been running
> ClamAV very often in the past week, just getting the automatic updates.
> I've been running ClamAV for at least 6 years, no
> problems, recommended by my ISP, who uses ClamAV for their email.
> They can't help me with this and haven't heard of it happening to anyone
> I haven't tried uninstalling and reinstalling ClamAV;
> not sure if it is a good idea yet. I have run ClamAV in the
> quarantine option, but two files don't show they are quarantined. I
> need to know how to
> proceed: a substitute browser or ClamAV solution? I also run
> MalwareBytes Anti-Malware, SUPER Anti-Spyware Free Edition, both
> recommended by my ISP, and Windows Defender. None of these other
> three have picked up any of the above files. I also wanted to notify
> in case anyone else is experiencing this problem. Hope this isn't
> TMI. Joel Esler, Senior Research Engineer, VRT, OpenSource Community
> Manager, Sourcefire, recommended that I offer this to the group.
> Thanks to all members more experienced than me. Teresa,
> Help us build a comprehensive ClamAV guide: visit
> http://wiki.clamav.net http://www.clamav.net/support/ml
Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net