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On 10/13/2010 10:17 PM, Alberto Lepe wrote:
> Yes Matt, I agree with you.
> However, for some reason a customer is complaining that some people are
> receiving several copies (in one case up to 15 copies) with exactly the
> same content, when he/she sent just one mail.
> I thought at the beginning it may be a problem with his mail client but
> after checking the logs I didn't see anything strange but those repeated
> I now understand that those repeated logs are normal as the filter is
> re-injecting them into postfix. The only irregular thing I saw is that
> his/her mails are being marked as SPAM (but not rejected), which then
> are sent to quarantine. As far as I know, I have to manually "release"
> them from quarantine in order to be send, right?
> For now, I use those emails in quarantine to adjust the values of
> spamassassin until I can reach some comfortable setup in order to start
> blocking emails.
> Is there any other way I could analyze the "duplicated mails" problem?
> Thanks again.
What email client is the client using?