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spamassassin-users: Re: How do I get delisted from SORBS? [OT]

Re: How do I get delisted from SORBS? [OT]

From: Alexandre Chapellon <alexandre.chapellon_at_nospam>
Date: Fri Oct 08 2010 - 18:19:47 GMT

Le vendredi 08 octobre 2010 à 18:55 +0100, corpus.defero a écrit :

> On Thu, 2010-10-07 at 08:56 -1000, Alexandre Chapellon wrote:
> on getting delisted at SORBS.
> > At least they give a time window :) Try to know why you're listed at
> > barracuda: This is true pain!
> This is not correct. Barracuda offer a 24 hour phone service when you
> can speak to a real person should you have an issue. Getting delisted is
> simple but ongoing offenders can simply forget it.

Cool! Calling some indian call center to get an idea of why one single
IP is listed.... What a great tool!

> > Indeed no IP should be blacklisted undefinitely... at least without
> > checking regularily.
> I don't agree. An IP that hops on and off lists should stay ON until the
> blocklist operator is satisfied that no further abuse will come from it.

"until the blocklist operator is satisfied"... That's exactly what I
Barracuda was listing more than 8000 of my IPs. Thoose IP was listed
years ago and never unlisted. Port 25 was blocked for months for this
subnets and Barracuda explicitly refused to do bulk removal ... because
it was too much wrok for them... We had to hire someone to manually
delist filling their form (with captcha). Now manual delisting is over
for weeks and *none* of the delisted IPs has been listed again...

Yes am a bit angry against barracuda issue handling :).

> Hoping on and off as spammers/esp's run around a ring of IP's for a few
> weeks defeats the point somewhat.
> As for SORBS, the easy way to get delisted and quit whining about how
> long it takes, is to *not* get listed in the first place. It's really a
> case of actions have consequences. Not careful in your output, don't
> expect any sympathy.

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